Just My Size Reviews

If I had the ability to check ZERO I would.
I placed an order on 04/20/2021

Got confirmation they received my order and wouldn't charge me until items shipped.
Great right?

Well it's now the 30th.

What the heck JMS, YOU SUCK

Tried both email and the two phone numbers listed (they automatically hang up immediately).
So, I think today is the BBB day and a call to Haines

If anyone else had issue but got help resolving it, I'd love to know!

I only gave one star because I had to but honestly I would give 0 stars. I ordered 2 bras almost 2 weeks ago. They still haven't shipped. So I call customer service and was on hold 20 minutes then got cut off. Called again and lady said I can't cancel order and there's no where else to call. And couldn't tell me when it would even be shippwd. I wish I would have looked at reviews before I ordered. I will never place an order with them again. I understand there are delays but they do not work with the customer at all.

Ordered the 17 here it is the 30th and no package. Will not use them again. Why would you use a service that takes so long

I made an order online for my mother. Once I received the order I had to return some items. I decided to pay the extra money and use USPS. It is now towards the end of February and I have yet to receive my refund. I spoke with several people with customer service and they seem so nonchalant as if this poor customer service is the norm. The received my return on 1/25/21 and here it is a month later. If I could give them a negative zero it would be colder than Texas is right now. I could understand if customer service were a little more understanding and concerned but NOT. Never ever will I purchase from them again in life. Not in the store or online because they don't deserve my hard earned money.

Bought you just my size underwear and couldn't be more disappointed. The cotton is so thin and the crotch is at least a half inch shorter than my previous pairs. I will not be buying anymore

Ordered a two piece and the material was more for summer instead of winter! Returning it quick! You cannot wear this in the summer or winter

It takes this business 4 weeks and an addition 6 days to refund monies to a customer. I won't buy from here again!

I am a phat girl. I know. I know my size and what size I wear. On that matter I ordered a sweatshirt, had to laugh its not much thicker then a tshirt. If you like a loose fitting sweatshirt if you are an XL order the 5X. Even the arms are skinny.

I was tracking my package and the day I received the notification that said it arrived I was sitting on my couch. No package.
Tina Invoice c*******02271
Please help.

There is NO COVID 19 disclaimer on the site and says usually ships within a day. Well it took a week to ship and NINE days after shipping to receive. It was only coming from NC to AL. Initially customer service asked me if I didn't know a pandemic was going on so of course they were delayed. I asked why no notice of that... no answer. Once it shipped, it bounced around NC for 4 days, then in GA for 4 more days. Contacted DHL they said contact JMS as it might be lost, JMS says have to contact DHL. It took nearly an hour to get a CS the first time and over 30 minutes the 2nd time. No return labels or instructions for returning so I will just donate. Items have abysmal quality compared to just a few years ago. Never never never will I order from them again!

This was my first and last time ordering from Just My Size. I received only a portion of my order. What I received did not fit so I needed to return it. Thankfully, return instructions are visible and easily accessible on their website. However, I never got the other part of my order. I tracked it and it has been waiting at a facility since July 14,2020. It is now July 22,2020. You can do the math. I can't get in touch with customer service in the online chat on their website or by phone during normal business hours. I am thoroughly disappointed and I really hope they get it together because this is just ridiculous. You can't take people's money and not deliver on what they've paid for. That's robbery. If you order from them, you're taking a chance! Best of luck!

I don't know if Just My Size Sponsored these colorful blouses in a daisy print to be on your web site or if a company in China pirated your website to advertise their product. The 2 blouses I received I am returning to you so you can see what I received. The fabric is a rough see-through gauze. The workmanship left long strings on them. I've ALWAYS been proud to own and wear your products before. I think your company does not realize how bad these daisy blouses are and either get after them if the pirated your website, or consider no longer doing
Business with them. I will never ever order any thing from FLORIDY again. Beatrice J. Randall